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JOSH PHILLIPS

Orlando, FL, USA
[email protected] · linkedin.com/in/joshphillipsr · joshphillipssr.com


EXECUTIVE PROFILE

Security, compliance, and technology leader with 25+ years guiding secure infrastructure, identity, and operational resilience across public safety, nonprofit, private-sector, and consulting environments. Experienced translating regulatory, audit, and operational requirements into practical policies, procedures, controls, and review cadences that teams can execute.

Recent work emphasizes CJIS-aligned security governance, access and identity controls, incident response readiness, Microsoft 365 security administration, and cross-functional coordination among leadership, administrators, vendors, and partner stakeholders. Brings a combination of governance-level thinking and hands-on systems depth.


LEADERSHIP AREAS

Governance and Compliance

  • Security governance, policy development, control alignment, and audit readiness
  • CJIS-aligned operations, remediation follow-through, and evidence-oriented documentation

Identity, Access, and Endpoint Security

  • Microsoft 365 GCC, Entra ID, MFA, Conditional Access, and privileged access controls
  • Intune, endpoint compliance, account lifecycle governance, and least privilege

Security Operations and Resilience

  • Incident response, audit logging, change control, continuity planning, and monitoring
  • Cross-functional coordination for control enforcement and operational follow-through

Infrastructure and Administration

  • Hybrid infrastructure, VMware ESXi/vSphere, Microsoft 365/Azure, and Windows Server
  • Cisco Meraki, Catalyst switching, routing and switching, and secure connectivity

Automation and Tooling

  • PowerShell, Bash, Python, API integrations, and runbook-driven operations
  • Approval-driven automation and AI-assisted workflows with governance boundaries

RELEVANT EXPERIENCE

IT Manager / Systems Lead - Public Safety Program (Florida)
Oct 2007 - Present

  • Lead security, compliance, and IT operations for a multi-agency public safety environment with strict access, identity, logging, and audit requirements.
  • Translate regulatory and operational obligations into practical governance, policy, procedure, and control implementation.
  • Coordinate secure interconnectivity and access governance with state, federal, and local stakeholders.
  • Oversee identity, privileged access, endpoint compliance, and Microsoft 365 security controls across hybrid and cloud-based platforms.
  • Drive incident response readiness, access review cadence, change control discipline, and audit preparation across operational teams.
  • Support CJIS-oriented security governance initiatives and related policy development efforts.

Josh Phillips LLC - Principal Consultant / Systems Engineer
Jan 2016 - Present | Orlando, FL

  • Advise organizations on infrastructure, security, identity, cloud, and operations modernization.
  • Implement and manage Microsoft 365, Azure/Entra ID, virtualization, network infrastructure, endpoint management, and security tooling.
  • Build PowerShell, Bash, and Python automation for repeatable, auditable administrative workflows.
  • Develop approval-driven automation and AI-assisted operational patterns with explicit governance boundaries and least-privilege design.
  • Deliver practical improvements across monitoring, communications, ticketing, and systems administration.

Sr Systems Engineer - Pioneers
Apr 2022 - May 2024 | Orlando, FL

  • Rebuilt core infrastructure, including VMware clusters and Layer 2/3 networking, and completed migration with zero planned downtime.
  • Implemented Microsoft 365/Azure services, including Intune, Exchange Online, SharePoint Online, OneDrive, Entra ID, and MFA.
  • Improved security visibility and operational response through integrated monitoring and protection workflows.

Director of IT - BioSolutia
Oct 2014 - Dec 2017 | Lake Mary, FL

  • Managed day-to-day IT operations for a pharmaceutical organization.
  • Led hosted platform modernization and VDI transition initiatives.
  • Implemented security controls and encryption workflows to support regulated operations.

President / Sr Consultant - ProVision IT
Oct 2005 - Dec 2016 | Orlando, FL

  • Founded and operated a managed services and cloud provider supporting SMB, education, and government customers.
  • Specialized in network security, virtualization, and complex infrastructure design.
  • Built helpdesk and remote operations models and trained support resources for 24x7 coverage.

Systems Engineer - Desert Communications Inc
Jan 2002 - Oct 2005 | El Paso, TX

  • Designed and deployed Cisco Layer 2/3 networks and Microsoft infrastructure for education-sector customers.
  • Implemented firewall and voice platform integrations.

Data Operations Engineer - Scoreboard, Inc
Jun 2000 - Dec 2001 | Herndon, VA

  • Provided helpdesk and server support across Windows and Linux environments.
  • Supported operational data and systems improvement projects.

SELECTED LEADERSHIP HIGHLIGHTS

  • Led security and operational governance in public safety and other regulated environments.
  • Built access, identity, endpoint, and audit-oriented control foundations using Microsoft 365 and hybrid infrastructure platforms.
  • Coordinated secure multi-stakeholder operations across leadership, technical administrators, vendors, and partner organizations.
  • Delivered zero-downtime modernization initiatives while maintaining security and operational continuity.
  • Developed approval-driven automation approaches that improve repeatability without weakening oversight.

EDUCATION

High School Diploma - Homeschool (Burke, VA), 1996


CERTIFICATIONS

  • CompTIA Security+
  • Cisco CCNA (Routing and Switching)
  • Cisco CCNA (Wireless)
  • Cisco CCNA (Voice)
  • Microsoft Certified Systems Administrator (MCSA)
  • Certified Novell Administrator

Security clearance details available upon request.


SELECTED PLATFORMS

Microsoft 365 GCC, Entra ID, Intune, Conditional Access, Microsoft Defender, VMware ESXi/vSphere/VDI, Windows Server, Active Directory, Cisco Meraki, Catalyst switching, Cloudflare, PowerShell, Bash, Python, Docker Compose