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JOSH PHILLIPS
Orlando, FL, USA
[email protected] · linkedin.com/in/joshphillipsr · joshphillipssr.com
EXECUTIVE PROFILE
Security, compliance, and technology leader with 25+ years guiding secure infrastructure, identity, and operational resilience across public safety, nonprofit, private-sector, and consulting environments. Experienced translating regulatory, audit, and operational requirements into practical policies, procedures, controls, and review cadences that teams can execute.
Recent work emphasizes CJIS-aligned security governance, access and identity controls, incident response readiness, Microsoft 365 security administration, and cross-functional coordination among leadership, administrators, vendors, and partner stakeholders. Brings a combination of governance-level thinking and hands-on systems depth.
LEADERSHIP AREAS
Governance and Compliance
- Security governance, policy development, control alignment, and audit readiness
- CJIS-aligned operations, remediation follow-through, and evidence-oriented documentation
Identity, Access, and Endpoint Security
- Microsoft 365 GCC, Entra ID, MFA, Conditional Access, and privileged access controls
- Intune, endpoint compliance, account lifecycle governance, and least privilege
Security Operations and Resilience
- Incident response, audit logging, change control, continuity planning, and monitoring
- Cross-functional coordination for control enforcement and operational follow-through
Infrastructure and Administration
- Hybrid infrastructure, VMware ESXi/vSphere, Microsoft 365/Azure, and Windows Server
- Cisco Meraki, Catalyst switching, routing and switching, and secure connectivity
Automation and Tooling
- PowerShell, Bash, Python, API integrations, and runbook-driven operations
- Approval-driven automation and AI-assisted workflows with governance boundaries
RELEVANT EXPERIENCE
IT Manager / Systems Lead - Public Safety Program (Florida)
Oct 2007 - Present
- Lead security, compliance, and IT operations for a multi-agency public safety environment with strict access, identity, logging, and audit requirements.
- Translate regulatory and operational obligations into practical governance, policy, procedure, and control implementation.
- Coordinate secure interconnectivity and access governance with state, federal, and local stakeholders.
- Oversee identity, privileged access, endpoint compliance, and Microsoft 365 security controls across hybrid and cloud-based platforms.
- Drive incident response readiness, access review cadence, change control discipline, and audit preparation across operational teams.
- Support CJIS-oriented security governance initiatives and related policy development efforts.
Josh Phillips LLC - Principal Consultant / Systems Engineer
Jan 2016 - Present | Orlando, FL
- Advise organizations on infrastructure, security, identity, cloud, and operations modernization.
- Implement and manage Microsoft 365, Azure/Entra ID, virtualization, network infrastructure, endpoint management, and security tooling.
- Build PowerShell, Bash, and Python automation for repeatable, auditable administrative workflows.
- Develop approval-driven automation and AI-assisted operational patterns with explicit governance boundaries and least-privilege design.
- Deliver practical improvements across monitoring, communications, ticketing, and systems administration.
Sr Systems Engineer - Pioneers
Apr 2022 - May 2024 | Orlando, FL
- Rebuilt core infrastructure, including VMware clusters and Layer 2/3 networking, and completed migration with zero planned downtime.
- Implemented Microsoft 365/Azure services, including Intune, Exchange Online, SharePoint Online, OneDrive, Entra ID, and MFA.
- Improved security visibility and operational response through integrated monitoring and protection workflows.
Director of IT - BioSolutia
Oct 2014 - Dec 2017 | Lake Mary, FL
- Managed day-to-day IT operations for a pharmaceutical organization.
- Led hosted platform modernization and VDI transition initiatives.
- Implemented security controls and encryption workflows to support regulated operations.
President / Sr Consultant - ProVision IT
Oct 2005 - Dec 2016 | Orlando, FL
- Founded and operated a managed services and cloud provider supporting SMB, education, and government customers.
- Specialized in network security, virtualization, and complex infrastructure design.
- Built helpdesk and remote operations models and trained support resources for 24x7 coverage.
Systems Engineer - Desert Communications Inc
Jan 2002 - Oct 2005 | El Paso, TX
- Designed and deployed Cisco Layer 2/3 networks and Microsoft infrastructure for education-sector customers.
- Implemented firewall and voice platform integrations.
Data Operations Engineer - Scoreboard, Inc
Jun 2000 - Dec 2001 | Herndon, VA
- Provided helpdesk and server support across Windows and Linux environments.
- Supported operational data and systems improvement projects.
SELECTED LEADERSHIP HIGHLIGHTS
- Led security and operational governance in public safety and other regulated environments.
- Built access, identity, endpoint, and audit-oriented control foundations using Microsoft 365 and hybrid infrastructure platforms.
- Coordinated secure multi-stakeholder operations across leadership, technical administrators, vendors, and partner organizations.
- Delivered zero-downtime modernization initiatives while maintaining security and operational continuity.
- Developed approval-driven automation approaches that improve repeatability without weakening oversight.
EDUCATION
High School Diploma - Homeschool (Burke, VA), 1996
CERTIFICATIONS
- CompTIA Security+
- Cisco CCNA (Routing and Switching)
- Cisco CCNA (Wireless)
- Cisco CCNA (Voice)
- Microsoft Certified Systems Administrator (MCSA)
- Certified Novell Administrator
Security clearance details available upon request.
SELECTED PLATFORMS
Microsoft 365 GCC, Entra ID, Intune, Conditional Access, Microsoft Defender, VMware ESXi/vSphere/VDI, Windows Server, Active Directory, Cisco Meraki, Catalyst switching, Cloudflare, PowerShell, Bash, Python, Docker Compose
